Returns & Exchanges
At A.MANO Brooklyn, we want you to love your curated home pieces; however, if you are not completely satisfied, we accept returns on eligible items within 14 days of delivery. Please note that handcrafted ceramics and one-of-a-kind vintage items must be returned in their original, pristine condition.
Initiate Your Request
Contact our customer care team at hello@amanobrooklyn.com with your order number and the reason for your return to receive a Return Authorization.
Pack with Care
Carefully repackage the item in its original box with all protective padding to ensure safe transit, as we cannot refund items damaged during return shipping.
Ship to the Studio
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our Brooklyn storefront.
Receive Your Refund
Once our team inspects the item and confirms its condition, a refund will be issued to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing